Shipping policy
SHIPPING POLICY – MARGARET HOUSE
At Margaret House, we are committed to providing our customers with a fast, reliable, and enjoyable delivery experience. This Shipping Policy explains our order processing times, delivery estimates, and shipping conditions.
Delivery Times
Margaret House processes and dispatches all orders within 24 to 48 hours after purchase confirmation.
Once shipped, orders are generally delivered within 5 to 14 business days.
Delivery times are estimates and may vary depending on several factors, including:
• Weather conditions
• Peak shopping periods (sales, holidays, special promotions)
• Customs procedures, where applicable
Free Shipping
All orders placed with Margaret House qualify for free shipping.
Our products are shipped directly from our trusted supplier partners to ensure efficient order processing and optimized logistics.
Regardless of your order value or location, no shipping fees will be charged.
Order Shipping
All orders are shipped directly from our supplier partners.
This allows us to:
• Reduce processing times
• Maintain strict quality control
• Offer competitive prices to our customers
Order Processing
After placing your order, you will receive a confirmation email containing your purchase details.
Orders are prepared and dispatched within 24 to 48 hours.
Once your package has been shipped, you will receive a shipping confirmation email with your tracking number, allowing you to follow your order in real time.
Order Tracking
Margaret House provides a tracking number for every order.
The tracking number sent by email allows you to monitor the progress of your shipment directly through the carrier's website.
You can follow your package throughout every stage until delivery.
Questions & Support
If you have any questions regarding your order or this Shipping Policy, our customer support team is here to help.
Email: contact@margaret-house.ca
We strive to respond to all inquiries as quickly as possible.
Restrictions & Exceptions
Although we make every effort to meet our estimated delivery times, certain circumstances beyond our control may occasionally result in delays, including:
• Customs inspections or procedures
• Adverse weather conditions
• Force majeure events
Margaret House cannot be held responsible for such delays, but we sincerely appreciate our customers' patience and understanding.
Conclusion
Margaret House is committed to providing an elegant, seamless, and reliable online shopping experience—from the moment you place your order until it arrives at your door.
For any further questions, please contact us at: